Shipping Policy

The Other Side Tribe offers shipping within the United States and US territories including APO/FPO! We offer FREE domestic shipping to all customers who have signed up to be a V.I.B.E. member for the month. See V.I.B.E Membership link for details. 

 Please ship to a secure location. the other side tribe is not responsible for lost/damaged/stolen packages. We are unable to provide refunds on packages shown as delivered by the carrier. Packages that have been scanned in by the carrier but never delivered please report to your local post office.

 Shipping Times

 The following are provided as a general guideline and are not a guarantee of shipping times. 

 In stock items:  TOST places the order within 2 business days; allow 7 to 14 business days for "in stock" orders to be shipped to you.

Hive Vendor Items:  In general, TOST places the vendor order the following Monday/Tuesday after the customer places their order with TOST.  Please allow 24 business days after TOST has placed the order with the vendor for the order to be shipped to you. Please note:  Once placed, these orders cannot be canceled. 

 Market Items:   The live seller will announce when TOST will close the vendor order. TOST generally places the order within 2 business days of the close date.  Please allow 30 business days after TOST has placed the order with the vendor for the order to be shipped to you. Please note: All Market item orders are final sale items.  These orders cannot be canceled or returned.